Support
Need a hand with PowrPlay? We’re happy to help. Email us at support@powrplay.ai and we’ll get back to you, usually within 1–2 business days. Please include your account email and a short description of what you ran into (a screenshot helps).
Common topics
- Signing in — with your email and password, or with Google or Apple.
- Managing your academy — programs, schedule, and your roster.
- Attendance & payments — checking students in and recording payments.
- Coach updates — sharing notes, photos, and training videos with families.
- Notifications — booking confirmations and reminders.
Delete your account
You can permanently delete your PowrPlay account at any time: open Settings → Delete account and confirm. Your name, email, and sign-in are removed and you will no longer be able to sign in. Your academy may keep anonymized attendance and payment records for its own bookkeeping — these are no longer linked to you.
Prefer we do it for you? Email support@powrplay.ai from your account’s email address and we’ll take care of it. See our Privacy Policy for what deletion removes and retains.
Contact
Powrplay AI LLC · support@powrplay.ai